Your privacy matters to us. This Privacy Policy explains exactly what personal data cinta88 collects, why we collect it, how we protect it, and what rights you have over it as a Malaysian user of our Platform.
Our Privacy Commitments
Six principles that govern how cinta88 handles every piece of data you entrust to us.
cinta88 collects only the personal data that is necessary for the specific purpose for which it is collected. We do not harvest data speculatively or share it for third-party marketing without your explicit consent.
All personal data transmitted to and from the cinta88 Platform is protected by TLS 1.3 / 256-bit SSL encryption. Data at rest is stored on encrypted servers with restricted internal access controls.
cinta88 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Full stop. Data is shared only with processors who assist us in delivering the Platform, subject to binding confidentiality agreements.
You may request a copy of the personal data cinta88 holds about you at any time. If any information is inaccurate, you have the right to request correction. Submit requests to [email protected].
cinta88 uses cookies strictly for session management, security, and platform analytics. We do not use third-party advertising cookies. You can manage cookie preferences via your browser settings at any time.
cinta88 processes personal data in compliance with applicable data protection laws and the requirements of our international gaming licence. KYC and AML data is retained as required by regulatory obligation.
This Privacy Policy ("Policy") is issued by cinta88 ("cinta88", "we", "us", "our") and describes how we collect, use, store, share, and protect personal data relating to users ("Player", "you", "your") of the cinta88 website at cinta88.co and all associated services (collectively, the "Platform").
cinta88 is committed to protecting the privacy of all users of the Platform, including Malaysian players from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and across the country. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference. By accessing or using the Platform, you acknowledge that you have read and understood this Policy.
cinta88 acts as the data controller in respect of personal data collected through the Platform. As data controller, cinta88 is responsible for determining the purposes and means of processing your personal data. Any queries regarding data controllership or this Policy should be directed to [email protected].
cinta88 collects the following categories of personal data, depending on the nature of your interaction with the Platform:
| Category | Examples | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad or passport number | Yes (KYC) |
| Contact Data | Email address, phone number, residential address | Yes |
| Financial Data | Bank account details, e-wallet identifiers (Touch n Go eWallet, Boost), transaction history, deposit/withdrawal records | Yes |
| Account Data | Username, encrypted password, account preferences, bonus history, gaming activity, bet history | Yes |
| Technical Data | IP address, browser type and version, device identifiers, operating system, time zone, session logs | Automatic |
| Communications Data | Support chat transcripts, email correspondence, complaint records | As applicable |
| Responsible Gaming Data | Self-exclusion elections, deposit limit settings, problem gambling self-assessments | As applicable |
cinta88 does not knowingly collect sensitive personal data (such as racial or ethnic origin, political opinions, or health data) except where expressly required for regulatory compliance purposes, such as processing a self-exclusion request that references a medical condition.
cinta88 collects personal data through the following channels:
cinta88 processes your personal data on the following legal bases:
cinta88 uses your personal data for the following purposes:
cinta88 does not sell, rent, or trade your personal data. We share personal data only in the following circumstances:
cinta88 uses the following categories of cookies on the Platform:
cinta88 does not use third-party advertising or retargeting cookies. You may control or delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies will impair your ability to use the Platform.
cinta88 retains personal data for the following periods, or such longer period as required by applicable law or regulatory obligation:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.
cinta88 may transfer your personal data to servers and processors located outside Malaysia in connection with our cloud infrastructure and third-party service providers. Where such transfers occur, cinta88 ensures that appropriate safeguards are in place — including standard contractual clauses or equivalent data transfer mechanisms — to provide a level of protection equivalent to that applicable in Malaysia. By using the Platform, you acknowledge and consent to such transfers.
Subject to applicable law, you have the following rights in relation to your personal data held by cinta88:
To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Rights Request". cinta88 will respond within 30 days. Identity verification will be required before any data is disclosed or deleted.
cinta88 implements and maintains appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include, but are not limited to: 256-bit SSL/TLS encryption of data in transit; AES-256 encryption of sensitive data at rest; role-based access controls limiting internal data access to authorised personnel only; regular security audits and penetration testing; and multi-factor authentication for internal administrative systems.
In the event of a personal data breach that poses a risk to your rights and freedoms, cinta88 will notify affected Players and relevant authorities in accordance with applicable legal requirements and without undue delay.
The cinta88 Platform is strictly intended for adults aged 21 years and above. cinta88 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual below the minimum age, that account will be closed immediately and all personal data securely deleted, subject to any AML retention requirements. If you believe a minor has created an account on the cinta88 Platform, please contact us immediately at [email protected].
cinta88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, or Platform practices. Material changes will be communicated to registered Players via the email address on file at least 14 days before the revised Policy takes effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy.
For all privacy-related queries, data access requests, or complaints, please contact the cinta88 Data Protection team:
📧 Email: [email protected]
Please include "Privacy" or "Data Rights" in the subject line. We aim to acknowledge all privacy queries within 5 business days and to resolve them fully within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Privacy-first gaming is what cinta88 is built on. If you have questions about how your data is handled, our support team is available 24/7. Ready to play? Sign in to your cinta88 account now.
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